Terms of Service

Last updated: July 9, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Rare Tech Enterprises Ltd. (“RARE REALTOR”, “we”, “us”). By creating an account or using our website, mobile apps, or services (together, the “Service”), you agree to these Terms. If you do not agree, do not use the Service. You must be at least 18 years old and a licensed or otherwise lawfully operating real-estate professional (or acting on behalf of one) to use the Service.

1. What the Service is

RARE REALTOR provides AI-assisted marketing content, listing media (including virtual staging and image/video enhancement), lead capture, client relationship and nurturing tools, and access to a marketplace of third-party real-estate services. The Service is a software tool. We are not a real-estate brokerage, are not your broker or agent, and do not provide real-estate, legal, tax, appraisal, or financial advice.

2. AI-generated content — your review and responsibility

The Service uses artificial intelligence to generate text, images, and video (captions, posters, reels, listing descriptions, staged/enhanced photos, and messages). AI output can be inaccurate, incomplete, or misleading and may not reflect the true condition, size, features, or value of a property. You are solely responsible for reviewing, editing, and approving every AI-generated result before you use, publish, or send it. You must not rely on AI output as a statement of fact and must independently verify all property facts, measurements, prices, and claims. We make no representation that AI output is accurate, non-infringing, unique, or fit for any particular use.

3. Real-estate advertising & compliance

You are solely responsible for ensuring that everything you create, publish, or send using the Service complies with all laws, regulations, and professional rules that apply to you, including (as applicable) RECO/TRESA and provincial real-estate rules, CREA and local board/MLS® rules, the REALTOR® Code, NAR rules and the Standards of Practice, fair-housing and anti-discrimination laws, and truth-in-advertising and consumer-protection laws. In particular:

• Virtual staging & photo edits must be disclosed. Any staged, enhanced, twilight, or otherwise AI-altered image must be clearly labelled as virtually staged / digitally edited wherever your board, MLS®, or law requires, and must never conceal or misrepresent a material defect or the property’s true size, layout, condition, or permanent features.
• You must describe the property and its location, never the ideal buyer, and avoid language that could violate fair-housing rules.
• You must have the rights to every photo, logo, listing, and asset you upload or use.

We provide compliance aids (e.g. “virtually staged” labelling and in-prompt guidance) as a convenience only; they do not replace your obligation to comply.

4. Lead data, consent & communications (anti-spam)

When a prospect submits details through your lead-capture page or you add a contact, you are the controller of that information and are responsible for handling it lawfully. The Service can send emails and text messages on your behalf from the channels you connect. You are the sender of record and are responsible for obtaining and honouring all required consents and opt-outs under Canada’s Anti-Spam Legislation (CASL), the U.S. TCPA and CAN-SPAM, applicable telemarketing/DNC rules, and A2P messaging requirements. You must not use the Service to send unlawful, deceptive, harassing, or unsolicited bulk messages. We may suspend messaging that appears to violate these rules.

5. Subscriptions, auto-renewal, billing & cancellation

Paid plans are recurring subscriptions that automatically renew at the price and interval shown at checkout (for example, monthly/30-day or yearly) until you cancel. Prices are in Canadian dollars and exclude applicable taxes, which are added at checkout where required. By subscribing you authorize us and our payment processors to charge your payment method on file for each renewal until you cancel. There is no free trial.

You can cancel any time, and cancelling is at least as easy as subscribing. If you subscribed on the website or in the app via card, cancel from your Account / Billing screen (which stops the next charge) or email support@rarerealtor.app. If you subscribed through the Apple App Store or Google Play, you must manage or cancel that subscription in your device’s subscription settings, as those stores require. When you cancel, your plan stays active until the end of the current paid period and does not renew afterward. Except where required by law, fees are non-refundable and we do not prorate partial periods. Plan features and usage allowances are described on the pricing page and may change on notice.

6. Marketplace services

The marketplace lets you book photography, media production, and related services. Some services are performed by us and some by independent third-party providers; the provider responsible is indicated at or after booking. Marketplace bookings are one-time charges billed per job, may require scheduling and property access, and may be subject to cancellation, rescheduling, or no-show terms disclosed at booking. We are not liable for the acts or omissions of independent providers.

7. Your content & licence

You keep ownership of the photos, listing details, brand assets, recordings, and other content you upload (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transform, and display Your Content solely to operate and provide the Service to you (for example, to stage a photo or generate a poster, reel, or message), and to create de-identified/aggregated data to improve the Service. You represent that you have all rights and consents needed for Your Content and its use through the Service, including any depicted persons and properties.

8. Third-party services

The Service relies on third-party providers (including cloud hosting, AI model providers, payment processing, mapping/address lookup, and email/SMS delivery). Your use may be subject to their terms, and their availability and output are outside our control.

9. Acceptable use

Do not: (a) send unlawful, deceptive, infringing, or unsolicited bulk messages; (b) misrepresent a property, person, or yourself; (c) upload content you lack rights to or that is illegal; (d) reverse engineer, scrape, overload, or interfere with the Service; (e) resell or provide the Service to third parties except as permitted; or (f) use the Service to violate any law or third-party right.

10. Copyright & DMCA takedown

We respect intellectual-property rights. If you believe content on the platform infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. §512) to our designated agent at support@rarerealtor.app (subject: “DMCA Notice”) including: (1) your signature; (2) identification of the work; (3) identification of the infringing material and where it is; (4) your contact information; (5) a good-faith-belief statement; and (6) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We remove infringing material, terminate repeat infringers, and allow counter-notices.

11. Disclaimers

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. We do not warrant that AI output is accurate, lawful for your use, or free of third-party rights.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RARE REALTOR AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE OR AI OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (b) CAD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You will defend, indemnify, and hold harmless RARE REALTOR and its officers, employees, and suppliers from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of AI output, your communications with leads/clients, your violation of these Terms or law, or your infringement of any third-party right.

14. Suspension & termination

You may stop using the Service and delete your account at any time (in-app, under Settings). We may suspend or terminate access if you violate these Terms or law, or to protect the Service or others. Sections that by their nature should survive termination (including content licence for existing copies, disclaimers, liability limits, and indemnity) survive.

15. Governing law & disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You and RARE REALTOR submit to the exclusive jurisdiction of the courts located in Ontario, Canada, except that either party may seek injunctive relief in any court of competent jurisdiction. To the extent permitted by law, disputes will be resolved on an individual basis and you waive any right to participate in a class or representative action.

16. Changes

We may update these Terms from time to time. Material changes will be posted here with a new “last updated” date and, where appropriate, notified to you. Continued use after changes take effect means you accept the revised Terms.

17. Contact

Questions about these Terms: support@rarerealtor.app.

Questions? Email support@rarerealtor.app.

This is a starting template and not legal advice — have counsel review before launch (CASL / PIPEDA for Canadian realtors).